Terms of service

Last updated: 4 September 2026

These terms apply when you buy products from Whimsy Doodlings ApS. Mandatory consumer rights in your country continue to apply.

Seller

Whimsy Doodlings ApS
CVR 46740645
Orebovej 18
4295 Stenlille
Denmark
hello@whimsydoodlings.com
+45 53 34 21 49

Products and orders

Product descriptions, contents, availability and total price are shown on the product page and at checkout. Watercolour artwork and printed products can have small natural variations. Images and screen colours are illustrative and may differ slightly from the physical product.

You can review and correct your information before submitting an order. An automated receipt confirms that we received the order. The purchase agreement is concluded when we accept or dispatch the order, unless the checkout states otherwise. If we cannot accept an order, we will notify you and reverse or release any amount collected or reserved as appropriate.

Prices and payment

The currency, product price, applicable taxes, delivery charge and final total are shown before purchase. Available payment methods, relevant conditions and the time of payment capture are shown at checkout. We do not add a payment fee unless disclosed before purchase and permitted by law.

Delivery

Available destinations, delivery methods, estimated timing and price are shown at checkout and, where applicable, in the order confirmation. Delivery estimates are not guarantees unless expressly agreed. Please provide accurate contact and address details.

Risk normally passes to a consumer when the consumer, or a designated person other than the carrier, receives the goods. If a parcel is delayed, lost or damaged, contact hello@whimsydoodlings.com with your order number and relevant details.

Withdrawal, returns and refunds

The conditions for withdrawal, returns and refunds are described in our Return and Refund Policy. Consumers with a statutory cooling-off right generally have 14 days from receiving the goods to notify us of withdrawal and a further 14 days to return them. Mandatory exceptions may apply.

Faulty, damaged or incorrect goods

Statutory consumer rights apply. Danish consumers generally have a two-year statutory right to complain about a lack of conformity. Contact us within a reasonable time after discovering the issue. Depending on the circumstances and applicable law, the remedy may be repair, replacement, price reduction, refund or cancellation.

Liability

Nothing in these terms excludes liability that cannot legally be excluded or limits mandatory consumer rights. To the extent permitted by law, we are not responsible for unforeseeable indirect loss or delay caused by events outside our reasonable control. Products should be used appropriately and with suitable adult supervision where relevant.

Complaints and governing law

Please contact hello@whimsydoodlings.com first so we can try to resolve the issue. Eligible Danish consumer complaints may be submitted to Mæglingsteamet for Forbrugerklager at Nævnenes Hus, subject to its current scope and thresholds: naevneneshus.dk/start-din-klage.

These terms are governed by Danish law without depriving consumers of mandatory protections in their country of residence. Disputes are handled by the competent court or complaint body under applicable rules.

The terms applying to an order are those presented when it is placed. We may update these terms for future orders.